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Privacy Policy

This privacy policy sets out how Expert Media Global Sdn Bhd (hence by referred to as “EMG”, or “we”, or “us ) uses and protects any information that you provide to EMG when you use this website.

 

EMG is committed to protecting and respecting your privacy. It is the intention of this privacy statement to explain to you the information practices of EMG in relation to the information we collect about you.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

EMG may change this policy from time to time by updating this page.

If there is any change in your personal information, you may correct, update or delete by reaching out to us by phone call or email. We will endeavour to keep your information accurate and up to date, and not keep it in our database for longer than it is necessary.

Collected Information

Personal information refers any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.

Information Sharing and Disclosure

It is strictly against our policy to associate any information provided. The information provided during registration or enquiries is only used to provide you with the relevant information relating to our service. Your information is used to:

  • Maintain and provided our site, products and services

  • Fulfil the purpose for which you provide it

  • Personalise your experience

  • Improve our site, products and services

  • Develop new products and services

  • Process transactions

  • Improve security

  • Detect and prevent fraud

  • Protect our and our visitor’s safety

  • Analyse and monitor activity on our site

  • Comply with our obligations

  • Marketing

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

  1. EMG do not transfer or share your information except as provided below:

  2. EMG may also send your personal information to other companies or people if:

  3. EMG have users’ consent to share the information;

  4. EMG may engage certain trusted third parties to perform function and provide services to us, including without limitation, hosting and management services, customer relationship services, database storage and management services, fulfilling orders, sending email, processing credit card payments or other functions necessary to our business; and EMG may share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain confidentiality of your data.

  5. EMG may also reveal a user’s identity or relevant information if EMG knows or believes that User is harming or interfering with other users, anyone else, or violating the Agreement or infringing any of the EMG ‘s legal rights.

  6. EMG may also disclose user’s data when required to do so by law, or if we have a good-faith belief that such action is necessary to comply with a court order or subpoena, to cooperate with investigations by law enforcement or regulatory authorities or to participate or cooperate with a judicial proceeding, or in urgent circumstances, to protect personal safety, the public or our websites; to protect the property and rights of EMG or a third party, the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity.

  7. In the event of a merger, consolidation or reorganization involving EMG, acquisition of EMG by another company, or other similar transaction, your data will be transferred to the control of the third party that is part of that transaction.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Geolocation Data

With your expressed consent, we may access and track location data from your mobile device in order to personalize results or other content. We do not tie any personally identifiable information about you to any of the location tracking technologies that we use.

Data Retention

Data that we gather from you is kept for a specific period of time even if the association or the assigned work is ended. This is applicable even if you have just obtained the service and later ended or did not proceed to the offer for the service or whether you consumed the service and the terms were fulfilled. During the information maintenance period as mentioned earlier you can erase your data from our database by sending an e-mail to hello@expertbiz.co. The user must mention his name, email address, telephone number, physical location, business name, and area with “Remove Personal Identifiable Data” in the title, so we can suitably identify you and process your removal request. This is to be noted that any identifiable data provided is not dependent on the maintenance period and that it cannot be erased.

Links to other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you disclose whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Data

You may choose to restrict the collection or use of your personal data in if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at hello@expertbiz.co

We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law to do so. We may use your personal data to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal data which we hold about you as governed by the laws of Malaysia. A small fee may be payable. If you would like a copy of the information held on you please email us at hello@expertbiz.co. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contact Us

In case of any questions regarding this privacy policy, you may contact us:

Expert Biz,

Block 5-05-05, VSQ PJ,

Jalan Utara, 46100,

Petaling Jaya, Selangor.

Phone: +6016-764-3305

E-mail: hello@expertbiz.co

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